JDR Vol.10 No.5 pp. 948-955
doi: 10.20965/jdr.2015.p0948


Grasp of Utilization of Social Networking Services in Restoration Process – Interview Survey for N City-Related Citizens of the Great East Japan Earthquake –

Shosuke Sato*, Hiroko Koumoto**, and Shigeo Tatsuki***

*International Research Institute of Disaster Science, Tohoku University
468-1 Aoba, Aramaki, Aoba, Sendai 980-0845, Japan

**Graduate School of Environment and Disaster Research, Tokoha University
325 Obuchi, Fuji, Shizuoka 417-0801, Japan

***Department of Sociology, Doshisha University
Kamigyo-ku, Kyoto 602-8580, Japan

May 15, 2015
September 17, 2015
October 1, 2015
social media, social networking service, disaster restoration, disaster victim, the 2011 Great East Japan Earthquake Disaster, interview survey
The present study aims to examine the utilization of social networking services in the restoration period after the Great East Japan Earthquake. Interviews administered to users of social networking services, including both disaster victims and non-victims, were conducted in an affected area. The data showed that all the interviewees started using Facebook after the disaster in order to obtain and share information regarding various restoration activities. Respondents used the services to form a new network, which substituted previous local communities, and to gain an understanding of the realities of the affected area and inhabitants. The results also showed that existing ethical issues on the Internet were present in some cases.
Cite this article as:
S. Sato, H. Koumoto, and S. Tatsuki, “Grasp of Utilization of Social Networking Services in Restoration Process – Interview Survey for N City-Related Citizens of the Great East Japan Earthquake –,” J. Disaster Res., Vol.10 No.5, pp. 948-955, 2015.
Data files:
  1. [1] T. Sakaki, A. Marui, Y. Matsuo, F. Toriumi, T. Shinoda, K. Kazama, S. Kurihara, and I. Noda, “Change of social media in times of mega-disasters,” Proceedings of 18th annual conference of the Association for Natural Language Processing, pp. 1228-1231, March, 2012 (in Japanese).
  2. [2] T. Ishikawa, A. Kawasaki, and K. Meguro, “Investigation of information sharing by Twitter users during the 2011 heavy snow disaster in San-in region of western Japan,” Journal of Institute of Social Safety Science, No.17, pp. 135-143, July, 2012.
  3. [3] Y. Horikawa, “The role of information capture of social media at the Great East Japan Earthquake disaster,” Information and Communications Policy Review, No.5, pp. 1-25, September, 2012 (in Japanese).
  4. [4] T. Hiratsuka, “New edition: Disaster information and media,” Liberta Publication, 272pp., Feb., 2012 (in Japanese).
  5. [5] B. R. Lindsay, “Social Media and Disasters: Current Uses, Future Options, and Policy Considerations,” Congressional Research Service, 10pp., Sep., 2011.
  6. [6] K. Endo, “How media reported the Great East Japan Earthquake disaster and the Fukushima NPP accident – Verifying news, the Internet, and documentary,” Tokyo Denki University Publication, 240pp., Mar., 2012 (in Japanese).
  7. [7] T. Saijo, “Big supporting project constructed in the Internet – Great disaster and nuclear damage in IT era,” Computer Technology Editorial Office (Ed.), Impress Japan, pp. 106-126, Dec. 2011 (in Japanese).
  8. [8] T. Goto, “The Great East Japan Earthquake disaster and social media: survey review ,” Journal of Home Economics of Japan, No.48, pp. 18-32, July, 2012 (in Japanese).
  9. [9] Y. Hashimoto and A. Ohama, “Role of social media in disaster response – Example of the Great East Japan Earthquake disaster –,” the Bulletin of National Institute for Defense Studies, Vol.16, No.2, pp. 95-121, Feb., 2014 (in Japanese).
  10. [10] GaiaX Social Media Lab., “List of social media” (in Japanese), [as of December 2014]
  11. [11] Cabinet Office, Japan, “Hostile environment in the Internet,” 2010 White Paper on children and young people (in Japanese), honpen/b1textunderscore sho3textunderscore 3.html [accessed September 16, 2015]
  12. [12] Ministry of Internal Affairs and Communications, Japan, “Examples for improvement of internet literacy/manner,” http://www. content/000323296.pdf [accessed September 16, 2015]
  13. [13] S. Tanaka, K. Shigekawa, S. Sato, T. Karatani, and H. Koumoto, “Recovery process of sufferers living at rentaled temporary housing in Natori City,” Institute of Social Safety Science the Great East Japan Earthquake disaster workshop in Ofunato, pp. 17-18, Sep., 2013 (in Japanese).

*This site is desgined based on HTML5 and CSS3 for modern browsers, e.g. Chrome, Firefox, Safari, Edge, Opera.

Last updated on May. 10, 2024