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JDR Vol.12 No.1 pp. 67-78
(2017)
doi: 10.20965/jdr.2017.p0067

Survey Report:

Disaster Information System Using Natural Language Processing

Naoko Kosaka*1,†, Akira Koyama*1, Tomohiro Kokogawa*1, Yuji Maeda*1, Hiroko Koumoto*2, Shingo Suzuki*3, Kenshi Yamaguchi*4, and Kentaro Inui*4

*1NTT Secure Platform Laboratories
3-9-11, Midori-cho Musashino-shi, Tokyo 180-8585, Japan

Corresponding author

*2Tokoha University, Shizuoka, Japan

*3National Research Institute for Earth Science and Disaster Resilience, Ibaraki, Japan

*4Tohoku University, Miyagi, Japan

Received:
August 10, 2016
Accepted:
January 13, 2017
Published:
February 1, 2017
Keywords:
natural language processing, incident response, activity log, SOP (Standard Operating Procedure)
Abstract

In this paper, we analyze incident response management work using free-formed information that is important for incident response communication. We develop a standard operating procedure for the work and study a support method based on a language processing technology to prevent missing or overlapping necessary tasks and optimize management of progress and integration management of related tasks. A prototype system was developed and evaluated in a workshop held by a local government, or in an exercise. As a result, it is confirmed that the use of language processing technology can make incident response management work efficient.

Cite this article as:
N. Kosaka, A. Koyama, T. Kokogawa, Y. Maeda, H. Koumoto, S. Suzuki, K. Yamaguchi, and K. Inui, “Disaster Information System Using Natural Language Processing,” J. Disaster Res., Vol.12, No.1, pp. 67-78, 2017.
Data files:
References
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Last updated on Dec. 07, 2018