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JDR Vol.12 No.1 pp. 67-78
(2017)
doi: 10.20965/jdr.2017.p0067

Survey Report:

Disaster Information System Using Natural Language Processing

Naoko Kosaka*1,†, Akira Koyama*1, Tomohiro Kokogawa*1, Yuji Maeda*1, Hiroko Koumoto*2, Shingo Suzuki*3, Kenshi Yamaguchi*4, and Kentaro Inui*4

*1NTT Secure Platform Laboratories
3-9-11, Midori-cho Musashino-shi, Tokyo 180-8585, Japan

Corresponding author

*2Tokoha University, Shizuoka, Japan

*3National Research Institute for Earth Science and Disaster Resilience, Ibaraki, Japan

*4Tohoku University, Miyagi, Japan

Received:
August 10, 2016
Accepted:
January 13, 2017
Published:
February 1, 2017
Keywords:
natural language processing, incident response, activity log, SOP (Standard Operating Procedure)
Abstract

In this paper, we analyze incident response management work using free-formed information that is important for incident response communication. We develop a standard operating procedure for the work and study a support method based on a language processing technology to prevent missing or overlapping necessary tasks and optimize management of progress and integration management of related tasks. A prototype system was developed and evaluated in a workshop held by a local government, or in an exercise. As a result, it is confirmed that the use of language processing technology can make incident response management work efficient.

Cite this article as:
Naoko Kosaka, Akira Koyama, Tomohiro Kokogawa, Yuji Maeda, Hiroko Koumoto, Shingo Suzuki, Kenshi Yamaguchi, and Kentaro Inui, “Disaster Information System Using Natural Language Processing,” J. Disaster Res., Vol.12, No.1, pp. 67-78, 2017.
Data files:
References
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Last updated on Feb. 25, 2021