Disaster Information System Using Natural Language Processing
Naoko Kosaka*1,†, Akira Koyama*1, Tomohiro Kokogawa*1, Yuji Maeda*1, Hiroko Koumoto*2, Shingo Suzuki*3, Kenshi Yamaguchi*4, and Kentaro Inui*4
*1NTT Secure Platform Laboratories
3-9-11, Midori-cho Musashino-shi, Tokyo 180-8585, Japan
*2Tokoha University, Shizuoka, Japan
*3National Research Institute for Earth Science and Disaster Resilience, Ibaraki, Japan
*4Tohoku University, Miyagi, Japan
In this paper, we analyze incident response management work using free-formed information that is important for incident response communication. We develop a standard operating procedure for the work and study a support method based on a language processing technology to prevent missing or overlapping necessary tasks and optimize management of progress and integration management of related tasks. A prototype system was developed and evaluated in a workshop held by a local government, or in an exercise. As a result, it is confirmed that the use of language processing technology can make incident response management work efficient.
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