Efficiency Evaluation of Standard Operating Procedures in a Disaster Information System
Tomohiro Kokogawa*1,†, Yuji Maeda*1, Fumiaki Ichinose*2, Masahiro Sugiyama*3, Tomomi Yamamoto*4, and Haruo Hayashi*5,*6
*1NTT Secure Platform Laboratories
3-9-11 Midori-cho, Musashino-shi, Tokyo 180-8585 Japan
*2Nippon Telegraph and Telephone West Corporation, Osaka, Japan
*3NTT Learning Systems Corporation, Tokyo, Japan
*3Kashihara City, Nara, Japan
*5National Research Institute for Earth Science and Disaster Resilience (NIED), Ibaraki, Japan
*6Kyoto University, Kyoto, Japan
It is difficult to effectively respond to a disaster simply by introducing a disaster information system. Because free-style information is dominant in disaster responses, a certain level of communication quality should be ensured to effectively utilize such information. This study focuses on the Standard Operating Procedures (SOP) to effectively handle a disaster information system, and attempts to establish the SOP with an emphasis on communication rules for free-style information.
The SOP for a disaster information system was established through workshops with officers of disaster responses in the field of Kashihara City, Nara Prefecture, and evaluated the effectiveness of a command post exercise. Results suggested the effective use of free-style information as well as formed information.
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