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JDR Vol.3 No.6 pp. 381-389
(2008)
doi: 10.20965/jdr.2008.p0381

Paper:

Household Recovery Consulting Using Household Recovery Support Chart in Anamizu Town After the March 2007 Noto Peninsula Earthquake

Masasuke Takashima, Satoshi Tanaka, and Kishie Shigekawa

Graduate School of Environment and Disaster Research, Fuji Tokoha University, 325 Ohbuchi, Fuji, Shizuoka 417-0801, Japan

Received:
September 17, 2008
Accepted:
November 5, 2008
Published:
December 1, 2008
Keywords:
household recovery support chart, Mar. 2007 Noto Peninsula Earthquake, individual recovery support, Anamizu Town, household recovery consulting
Abstract
Efficient individual postearthquake household recovery support must manage customer relations because problems arise in a lack of common understanding of recovery processes between households and local government consulting staff. The Household Recovery Support Chart (HRSC) we propose manages individual household profiles covering such aspects as property damage, family structure, economic situation, health condition, recovery planning, and consultation history. After the March 2007 Noto peninsula earthquake, Anamizu town adopted our system. We examined its practical effectiveness and problems. While it was useful in facilitating consulting, it placed a burden on those in charge of individual household recovery support, especially in large-scale disasters. Households requiring special support must, for example, be screened to distinguish them from others.
Cite this article as:
M. Takashima, S. Tanaka, and K. Shigekawa, “Household Recovery Consulting Using Household Recovery Support Chart in Anamizu Town After the March 2007 Noto Peninsula Earthquake,” J. Disaster Res., Vol.3 No.6, pp. 381-389, 2008.
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References
  1. [1] M. Takashima et al., “Designing Counter Operations in Disaster Victim Support Based on Service Management Framework –A Case Study on Ojiya City’s Victim Certification–,” Journal of Institute of Social Safety Science, Journal of Social Safety Science, No.7, pp. 151-160, 2005 (in Japanese).
  2. [2] M. Takashima et al., “External Design of A System for Disaser Victims’ Life Recovery Support Based on Ethnographical Survey on Life Recovery Support Service Provided by Ojiya City after Niigata-ken Chuetsu Earthquake,” Journal of Institute of Social Safety Science, No.8, 2006 (in Japanese).
  3. [3] Asian Disaster Reduction Center (ADRC), “Disaster Relief Act (Provisional Translation),”
    http://www.adrc.or.jp/manage.php?URL=./management/JPN/Japan_dra.html&Lang=en&NationCode=392
  4. [4] Cabinet Office, Government of Japan, “Disaster Management in Japan,” p.25
    http://www.bousai.go.jp/1info/pdf/saigaipanf.pdf.

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