JDR Vol.12 No.5 pp. 1040-1049
doi: 10.20965/jdr.2017.p1040


Proposal for a Risk Communication-Based Approach to IT Risk

Ryoichi Sasaki

Tokyo Denki University
5 Senju-Asahi-Cho, Adachi-ku, Tokyo

November 16, 2016
July 4, 2017
Online released:
September 27, 2017
October 1, 2017
IT risk, risk management, risk communication, consensus formation, Social MRC (Multiple Risk Communicator)

With society’s increasing dependence on information technology (IT) systems, it is becoming increasingly difficult to resolve safety problems related to IT systems through conventional information security technology alone. Accordingly, under the heading of “IT risk” research, we have been investigating ways to address broader safety problems that arise in relation to IT systems themselves, along with the services and information they handle, in situations that include natural disasters, malfunctions, and human error, as well as risks arising from wrongdoing. Through our research, we confirmed that a risk communication-based approach is essential for resolving IT risk problems, and clarified five issues that pertain to a risk-based approach. Simultaneously, as tools to support problem resolution, we developed a multiple risk communicator (MRC) for consensus formation within organizations, along with Social-MRC for social consensus formation. The results of our research are detailed in this paper.

Cite this article as:
R. Sasaki, “Proposal for a Risk Communication-Based Approach to IT Risk,” J. Disaster Res., Vol.12 No.5, pp. 1040-1049, 2017.
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