How Business Flow Diagram’s Improve Continuity of Operations Planning
Go Urakawa* and Haruo Hayashi**
*Institute of Sustainability Science, Kyoto University, Gokasho, Uji, Kyoto 611-0011, Japan
**Disaster Prevention Research Institute (DPRI), Kyoto University, Gokasho, Uji, Kyoto 611-0011, Japan
Efforts to create manuals on measures for effectively implementing post-disaster operations pose two problems – (1) Many practitioners have no practical experience in post-disaster operations and (2) Formats and methods depend on personal skills and effort. In this paper, we discuss how to extract priority operations using business impact analysis (BIA) based on business continuity plans and develop the projectmanagement-based business flow diagram (BFD) and workflow to support practical post-disaster operations. This approach focuses on creating manuals on enhancing responder awareness through workshops for building social capital.
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