single-au.php

IJAT Vol.12 No.6 pp. 842-852
doi: 10.20965/ijat.2018.p0842
(2018)

Paper:

Green Product Preferences with Respect to Cultural Influences: Empirical Study in Indonesia

Ihwan Ghazali*1,*2,†, Salwa Hanim Abdul Rashid*1,*2, Siti Zawiah Md Dawal*1, Hideki Aoyama*3, Alva Edy Tontowi*4, and Raja Ariffin Raja Ghazilla*1,*2

*1Department of Mechanical Engineering, University of Malaya
Block K, Level 2, Kuala Lumpur, Malaysia

Corresponding author

*2Centre for Product Design and Manufacturing (CPDM), University of Malaya, Kuala Lumpur, Malaysia

*3Department of System Design Engineering, Keio University, Yokohama, Japan

*4Department of Mechanical and Industrial Engineering, Universitas Gadjah Mada, Yogyakarta, Indonesia

Received:
December 3, 2017
Accepted:
March 29, 2018
Published:
November 5, 2018
Keywords:
sustainability, customer preferences, green product, cultural value, Indonesia
Abstract

Nowadays, increasing awareness is directed toward the fulfilment of sustainability demands in production in rapidly developing Southeast Asian countries such as Indonesia. However, producing green products that satisfy customer preferences is still a challenging task for product designers and manufacturers. Cultural values can be a significant factor that influences customer preferences. The aim of this study is to investigate the influence of cultural values on green-product preferences. Data were statistically analyzed based on the fulfilment of critical threshold values for the modeling of a structural equation. According to the results, customer preferences in Indonesia were mostly influenced by uncertainty avoidance and long-term orientation. Further, additional product services were identified as the most important characteristic of green products for Indonesian customers.

Cite this article as:
I. Ghazali, S. Rashid, S. Dawal, H. Aoyama, A. Tontowi, and R. Ghazilla, “Green Product Preferences with Respect to Cultural Influences: Empirical Study in Indonesia,” Int. J. Automation Technol., Vol.12 No.6, pp. 842-852, 2018.
Data files:
References
  1. [1] L. Y. Ljungberg, “Materials selection and design for development of sustainable products,” Materials & Design, Vol.28, pp. 466-479, 2007.
  2. [2] R. M. Dangelico and D. Pujari, “Mainstreaming green product innovation: why and how companies integrate environmental sustainability,” J. of Business Ethics, Vol.95, pp. 471-486, 2010.
  3. [3] S.-C. Tseng and S.-W. Hung, “A framework identifying the gaps between customers’ expectations and their perceptions in green products,” J. of Cleaner Production, Vol.59, pp. 174-184, 2013.
  4. [4] S. Gupta and D. T. Ogden, “To buy or not to buy? A social dilemma perspective on green buying,” J. of Consumer Marketing, Vol.26, pp. 376-391, 2009.
  5. [5] Greebiz, “Green Product Trends: More Launches, More Sales,” 2009. https://www.greenbiz.com/news/2009/04/23/green-product-trends-more-launches-more-sales [Accessed October 16, 2018]
  6. [6] D. Pujari, “Eco-innovation and new product development: understanding the influences on market performance,” Technovation, Vol.26, pp. 76-85, 2006.
  7. [7] M. G. Luchs, R. W. Naylor, J. R. Irwin, and R. Raghunathan, “The sustainability liability: potential negative effects of ethicality on product preference,” J. of Marketing, Vol.74, pp. 18-31, 2010.
  8. [8] A. Salmi and E. Sharafutdinova, “Culture and design in emerging markets: the case of mobile phones in Russia,” J. of Business & Industrial Marketing, Vol.23, pp. 384-394, 2008.
  9. [9] P. H. Bloch, “Seeking the Ideal Form: Product Design and Consumer Response,” The J. of Marketing, Vol.59, pp. 16-29, 1995.
  10. [10] G. Hofstede, “Cultural constraints in management theories,” The Executive, pp. 81-94, 1993.
  11. [11] K. T. Ulrich and S. D. Eppinger, “Product design and development,” 3rd ed: McGraw-Hill, Inc., 2003.
  12. [12] V. A. Zeithaml, “Consumer perceptions of price, quality, and value: a means-end model and synthesis of evidence,” The J. of marketing, pp. 2-22, 1988.
  13. [13] T. Lihra, U. Buehlmann, and R. Graf, “Customer preferences for customized household furniture,” J. of Forest Economics, Vol.18, pp. 94-112, 2012.
  14. [14] M. E. H. Creusen and J. P. L. Schoormans, “The different roles of product appearance in consumer choice,” J. of Product Innovation Management, Vol.22, pp. 63-81, 2005.
  15. [15] P. Ziamou and S. Ratneshwar, “Innovations in product functionality: when and why are explicit comparisons effective?,” J. of Marketing, pp. 49-61, 2003.
  16. [16] L. Hamzaoui-Essoussi and J. D. Linton, “Offering branded remanufactured/recycled products: at what price?,” J. of Remanufacturing, Vol.4, p. 9, 2014.
  17. [17] C. Michaud and D. Llerena, “Green consumer behaviour: an experimental analysis of willingness to pay for remanufactured products,” Business Strategy and the Environment, Vol.20, pp. 408-420, 2011.
  18. [18] R. Harms and J. D. Linton, “Willingness to Pay for Eco-Certified Refurbished Products: The Effects of Environmental Attitudes and Knowledge,” J. of Industrial Ecology, Vol.20, pp. 893-904, 2016.
  19. [19] M. Matsumoto, K. Chinen, and H. Endo, “Comparison of US and Japanese Consumers’ Perceptions of Remanufactured Auto Parts,” J. of Industrial Ecology, Vol.21, pp. 966-979, 2017.
  20. [20] H. Baumann, F. Boons, and A. Bragd, “Mapping the green product development field: engineering, policy and business perspectives,” J. of Cleaner Production, Vol.10, pp. 409-425, 2002.
  21. [21] V. Albino, A. Balice, and R. M. Dangelico, “Environmental strategies and green product development: an overview on sustainability-driven companies,” Business Strategy and the Environment, Vol.18, pp. 83-96, 2009.
  22. [22] K. Masui, T. Sakao, M. Kobayashi, and A. Inaba, “Applying quality function deployment to environmentally conscious design,” Int. J. of Quality & Reliability Management, Vol.20, pp. 90-106, 2003.
  23. [23] M. Bovea and B. Wang, “Identifying environmental improvement options by combining life cycle assessment and fuzzy set theory,” Int. J. of Production Research, Vol.41, pp. 593-609, 2003.
  24. [24] I. Hong, J. C. Ammons, and M. J. Realff, “Decentralized decision-making and protocol design for recycled material flows,” Int. J. of Production Economics, Vol.116, pp. 325-337, 2008.
  25. [25] G. A. Zsidisin and S. P. Siferd, “Environmental purchasing: a framework for theory development,” European J. of Purchasing & Supply Management, Vol.7, pp. 61-73, 2001.
  26. [26] V. Ajukumar and O. Gandhi, “Evaluation of green maintenance initiatives in design and development of mechanical systems using an integrated approach,” J. of cleaner production, Vol.51, pp. 34-46, 2013.
  27. [27] O. J. Hanssen, “Sustainable product systems – experiences based on case projects in sustainable product development,” J. of Cleaner Production, Vol.7, pp. 27-41, 1999.
  28. [28] C. Vezzoli, “A new generation of designers: perspectives for education and training in the field of sustainable design. Experiences and projects at the Politecnico di Milano University,” J. of Cleaner Production, Vol.11, pp. 1-9, 2003.
  29. [29] B. Bras, “Incorporating environmental issues in product design and realization,” Industry and environment, Vol.20, pp. 7-13, 1997.
  30. [30] A. Gungor and S. M. Gupta, “Issues in environmentally conscious manufacturing and product recovery: a survey,” Computers & Industrial Engineering, Vol.36, pp. 811-853, 1999.
  31. [31] C. Luttropp and J. Lagerstedt, “EcoDesign and The Ten Golden Rules: generic advice for merging environmental aspects into product development,” J. of Cleaner Production, Vol.14, pp. 1396-1408, 2006.
  32. [32] D. A. Rondinelli and M. A. Berry, “Corporate environmental management and public policy bridging the gap,” American Behavioral Scientist, Vol.44, pp. 168-187, 2000.
  33. [33] M. Thierry, M. Salomon, J. Van Nunen, and L. Van Wassenhove, “Strategic issues in product recovery management,” California management review, Vol.37, 1995.
  34. [34] S. Yamada, T. Yamada, S. Bracke, and M. Inoue, “Upgradable Design for Sustainable Manufacturer Performance and Profitability and Reduction of Environmental Load (Mini Special Issue on Design and Manufacturing for Environmental Sustainability),” Int. J. Automation Technol., Vol.10, pp. 690-698, 2016.
  35. [35] A. Williams, “Product service systems in the automobile industry: contribution to system innovation?,” J. of cleaner Production, Vol.15, pp. 1093-1103, 2007.
  36. [36] Y. Yu, X. Han, and G. Hu, “Optimal production for manufacturers considering consumer environmental awareness and green subsidies,” Int. J. of Production Economics, Vol.182, pp. 397-408, 2016.
  37. [37] D. Maxwell, W. Sheate, and R. van der Vorst, “Functional and systems aspects of the sustainable product and service development approach for industry,” J. of Cleaner Production, Vol.14, pp. 1466-1479, 2006.
  38. [38] T. Sakao, “A QFD-centred design methodology for environmentally conscious product design,” Int. J. of Production Research, Vol.45, pp. 4143-4162, 2007.
  39. [39] İ. Bereketli, M. E. Genevois, and H. Z. Ulukan, “Green product design for mobile phones,” World Academy of Science, Engineering and Technology, Vol.58, pp. 213-217, 2009.
  40. [40] S. Vinodh and G. Rathod, “Integration of ECQFD and LCA for sustainable product design,” J. of Cleaner Production, Vol.18, pp. 833-842, 2010.
  41. [41] A. Mohanty, M. Misra, and L. Drzal, “Sustainable bio-composites from renewable resources: opportunities and challenges in the green materials world,” J. of Polymers and the Environment, Vol.10, pp. 19-26, 2002.
  42. [42] P. A. Fowler, J. M. Hughes, and R. M. Elias, “Biocomposites: technology, environmental credentials and market forces,” J. of the Science of Food and Agriculture, Vol.86, pp. 1781-1789, 2006.
  43. [43] J. Song, R. Murphy, R. Narayan, and G. Davies, “Biodegradable and compostable alternatives to conventional plastics,” Philosophical Trans. of the Royal Society B: Biological Sciences, Vol.364, pp. 2127-2139, 2009.
  44. [44] G. Clark, J. Kosoris, L. Hong, and M. Crul, “Design for Sustainability: Current Trends in Sustainable Product Design and Development,” Sustainability, Vol.1, pp. 409-424, 2009.
  45. [45] T. Samukawa and H. Suwa, “An Optimization of Energy-Efficiency in Machining Manufacturing Systems Based on a Framework of Multi-Mode RCPSP,” Int. J. Automation Technol., Vol.10, pp. 985-992, 2016.
  46. [46] A. Banerjee and B. D. Solomon, “Eco-labeling for energy efficiency and sustainability: a meta-evaluation of US programs,” Energy Policy, Vol.31, pp. 109-123, 2003.
  47. [47] C. Bratt, S. Hallstedt, K. H. Robèrt, G. Broman, and J. Oldmark, “Assessment of eco-labelling criteria development from a strategic sustainability perspective,” J. of Cleaner Production, Vol.19, pp. 1631-1638, 2011.
  48. [48] C. D’Souza, “Ecolabel programmes: a stakeholder (consumer) perspective,” Corporate Communications: An Int. J., Vol.9, pp. 179-188, 2004.
  49. [49] E. S. Lakatos, V. Dan, L. I. Cioca, L. Bacali, and A. M. Ciobanu, “How Supportive Are Romanian Consumers of the Circular Economy Concept: A Survey,” Sustainability, Vol.8, p. 789, 2016.
  50. [50] C. S. Craig and S. P. Douglas, “Beyond national culture: implications of cultural dynamics for consumer research,” Int. Marketing Review, Vol.23, pp. 322-342, 2006.
  51. [51] D. A. Griffith and A. Yaprak, “Culture study in international marketing: a critical review and suggestions for future research,” Int. Marketing Review, Vol.25, pp. 215-229, 2008.
  52. [52] J. B. E. M. Steenkamp, “The role of national culture in international marketing research,” Int. Marketing Review, Vol.18, pp. 30-44, 2001.
  53. [53] G. Hofstede, “Culture’s consequences: International differences in work related values,” Berkeley Hills, Calif: Sage Publishing Inc., 1980.
  54. [54] G. Hofstede and M. H. Bond, “The Confucius connection: From cultural roots to economic growth,” Organizational dynamics, Vol.16, pp. 5-21, 1988.
  55. [55] T. Mainieri, E. G. Barnett, T. R. Valdero, J. B. Unipan, and S. Oskamp, “Green buying: The influence of environmental concern on consumer behavior,” The J. of Social Psychology, Vol.137, pp. 189-204, 1997.
  56. [56] D. Frost, S. Goode, and D. Hart, “Individualist and collectivist factors affecting online repurchase intentions,” Internet Research, Vol.20, pp. 6-28, 2010.
  57. [57] J. Moon, D. Chadee, and S. Tikoo, “Culture, product type, and price influences on consumer purchase intention to buy personalized products online,” J. of Business Research, Vol.61, pp. 31-39, 2008.
  58. [58] M. Srite, “The influence of national culture on the acceptance and use of information technologies: An empirical study,” AMCIS 1999 Proc., p. 355, 1999.
  59. [59] C. Chen, “Design for the Environment: A Quality-Based Model for Green Product Development,” Management Science, Vol.47, pp. 250-263, 2001.
  60. [60] J. Pickett-Baker and R. Ozaki, “Pro-environmental products: marketing influence on consumer purchase decision,” J. of Consumer Marketing, Vol.25, pp. 281-293, 2008.
  61. [61] W. Young, K. Hwang, S. McDonald, and C. J. Oates, “Sustainable consumption: green consumer behaviour when purchasing products,” Sustainable Development, Vol.18, pp. 20-31, 2010.
  62. [62] O. Furrer, B. S.-C. Liu, and D. Sudharshan, “The relationships between culture and service quality perceptions basis for cross-cultural market segmentation and resource allocation,” J. of Service Research, Vol.2, pp. 355-371, 2000.
  63. [63] A. S. Mattila, “The role of culture and purchase motivation in service encounter evaluations,” J. of Services Marketing, Vol.13, pp. 376-389, 1999.
  64. [64] J. Cohen, “A power primer,” Psychological Bulletin, Vol.112, p. 155, 1992.
  65. [65] B. Yoo, N. Donthu, and T. Lenartowicz, “Measuring Hofstede’s five dimensions of cultural values at the individual level: Development and validation of CVSCALE,” J. of International Consumer Marketing, Vol.23, pp. 193-210, 2011.
  66. [66] G. Hofstede, “Dimensionalizing cultures: The Hofstede model in context,” Online Readings in Psychology and Culture, Vol.2, 2006.
  67. [67] J. Dawes, “Five point vs. eleven point scales: does it make a difference to data characteristics,” Australasian J. of Market Research, Vol.10, 2002.
  68. [68] J. F. Hair Jr., G. T. M. Hult, C. Ringle, and M. Sarstedt, “A primer on partial least squares structural equation modeling (PLS-SEM),” Sage Publications, 2016.
  69. [69] J. F. Hair, W. C. Black, B. J. Babin, R. E. Anderson, and R. L. Tatham, “Multivariate Data Analysis Pearson Prentice Hall,” Upper Saddle River, 2006.
  70. [70] C. Shapiro, “Consumer information, product quality, and seller reputation,” The Bell J. of Economics, pp. 20-35, 1982.
  71. [71] S. Strzelczak, “Integrated Assessment of ‘Green-Lean’ Production,” Int. J. Automation Technol., Vol.11, pp. 815-828, 2017.
  72. [72] J. Aurich, C. Fuchs, and C. Wagenknecht, “Life cycle oriented design of technical Product-Service Systems,” J. of Cleaner Production, Vol.14, pp. 1480-1494, 2006.

*This site is desgined based on HTML5 and CSS3 for modern browsers, e.g. Chrome, Firefox, Safari, Edge, Opera.

Last updated on Apr. 22, 2024